patient counseling areas in community pharmacies--are they measuring up?

Paul Trusten, R.Ph. · medicine forum beginner Joined: 11 Aug 2005 Posts: 32

A few years after OBRA'90 took effect, I noticed a local Brooks Pharmacy
(when the company was still owned by the Maxi-Drug folks) erecting a
pharmacy office next to the prescription counter. Well, by gum, I thought,
it is really happening---the chains are going to get serious about helping
pharmacists comply with the new law. But, a few months later, I saw what I
feared would happen: the new pharmacy office was being used as a storeroom
for empty plastic totes!

I suppose many are reading the post and saying, "What did you expect?" To
that, I answer here, I still expect a lot, and I'd like to find out if those
in power anywhere in pharmacy share this goal. To what extent are any
community pharmacists, anywhere, structuring your pharmacy to allow for REAL
solving of drug-related problems, i.e., a separate, private office for the
pharmacist for patient interviews?

Thanks for your replies.

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